Introduction
Welcome to The Umrah Guide. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Contact us through the app or website
- Subscribe to our newsletter
- Participate in surveys or feedback
- Use our Live Q&A feature
This information may include your name, email address, and any messages you send us.
Automatically Collected Information
When you use our app, we may automatically collect certain information, including:
- Device information (model, operating system version)
- App usage statistics
- Crash reports and performance data
- IP address and general location (for prayer time calculations)
How We Use Your Information
We use the collected information for the following purposes:
- To provide and maintain our services
- To improve app functionality and user experience
- To respond to your inquiries and support requests
- To send you updates and notifications (with your consent)
- To analyze usage patterns and optimize performance
- To detect and prevent technical issues
Data Storage and Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
Local Storage
Most of the app's content, including guides and duas, is stored locally on your device and does not require an internet connection. This ensures your privacy and allows offline access.
Third-Party Services
We may use third-party services that collect, monitor, and analyze information to help us improve our app. These third parties have their own privacy policies addressing how they use such information.
Analytics
We may use analytics tools to understand how users interact with our app. This data is anonymized and helps us improve the user experience.
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- The right to access your personal data
- The right to correct inaccurate data
- The right to request deletion of your data
- The right to restrict or object to processing
- The right to data portability
Children's Privacy
Our app is suitable for users of all ages. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us via the contact page:
Consent
By using The Umrah Guide app, you consent to our Privacy Policy and agree to its terms.